NHS Supply Chain published a care-home case study on September 14, 2026, involving Gloucestershire Continence Service, Nazareth House in Cheltenham and supplier Attends Limited. Staff had observed that many residents could use the toilet independently and that some products contained little or no urine when changed. The home and continence service therefore reassessed product use, recording consumption, change frequency and leakage incidents, and gathering residents' and staff members' feedback on comfort, performance and usability.
The article reports that many residents could use lower-absorbency products following individual reassessment. NHS Supply Chain describes better comfort and independence, less unnecessary product use and reduced waste. Average product costs fell from £0.53 to £0.49 per resident per day, equivalent to an estimated annual saving of around £730 for a home with 50 residents. For one resident, the article reports a 58 percent reduction in global-warming impact, approximately 63.5 kg of carbon-dioxide equivalent annually. It presents regular reassessment, clinical expertise, user feedback and product-use data as the elements of the project's approach.